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Guest Review: 1 by Donna W. of Birmingham,Al. Posted Date: 2012-04-17
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I would not recommend this Hotel to others because of the inflated pet fee. I am a conciencious pet owner with a 10 lb. Yorkie who was required to pay a non-refundable $50.00 cleaning fee and also a $15.00/day (cleaning fee)... total of $ 80.00 for 2 days. My dog does not bark and is never left alone to run rampant ..... unlike some teens that weekend.  And do you charge extra for a baby that may cry during the night. Sorry..... just not that impressed with your facility that calls itself pet friendly and then charges an unfair penalty for a small pet (under 40 lbs) but does not restrict teens and crying babies....... sorry....... but you asked.
Guest Review: 2 by Barbara of Tennesse Posted Date: 2012-04-04
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This hotel was very nice and quite comfortable. They didn't stock coffee just one pack of decaf no surgar or creamer either. But lucky for us a nice coffee shop in the shopping center outside of the hotel. Also blood on the comforter was grose whoever made the bed must have missed that.. But other than that hotel staff was very friendly and polite and  the hotel overall was nice. We would stay again.
Guest Review: 3 Posted Date: 2012-03-19
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Great location. Great service.
Guest Review: 4 Posted Date: 2012-02-08
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The hotel was very nice. Very convient to great shopping, great nearby resturants. the staff was very friendly and very helpful. HIGHLY RECOMMEND THIS PLACE, WILL STAY AGAIN!
Guest Review: 5 by Robin G of Madison, AL Posted Date: 2012-02-06
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We stay here often because it is right in Bridge Street so there are lots of shopping, movies, and restaurants just outside the door. The hotel is beautiful, and the rooms are very nice and clean, although they are pricier than other equally nice hotels in the area. We don't mind paying the extra when we want to stroll around Bridge Street, but this  last stay had two things that really got to me and will keep us from coming back for a long while. (1) The Bridge Street mall decided that 5:00 on a Saturday morning was a good time for their street cleaner truck to go up and down the hotel parking lot... repeatedly. This went on for over twenty minutes, and was loud enough to wake us and we were on the 4th floor! They finally left, and we were able to fall back asleep. (2) Later, we went down for breakfast. Their breakfast buffet is expensive ($15 per adult), but we always eat there because it is convenient. But this day, the bacon was completely raw - I don't mean just gooey, but actually raw. I complained about it and they brought out a new batch. Then I asked if I could get a pancake with the buffet, and they said that would be a $2 upcharge. And I like chocolate milk when I splurge on pancakes and bacon, but the only chocolate milk they offered was fat-free. Why would I want fat-free when I'm splurging? So, I paid $17+tax+tip for one pancake, one slightly cooked piece of bacon, and one serving of fat-free chocolate milk. Plus $15+tax+tip for my husband's breakfast. Maybe it was the disturbed sleep from the street sweeper that left me cranky, but followed by that breakfast, my husband and I both agreed we won't be back anytime soon. There are many other very nice hotels in Huntsville that offer free breakfast and their rooms are just as cheap or cheaper. (Embassy Suites and Hilton Homewood Suites are on the top of my mind as good alternatives.)
Guest Review: 6 by Jason C of Atlanta, GA Posted Date: 2012-01-09
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You can't beat the location of the Westin Huntsville. You are literally steps away from a wonderful movie theater, and a dozen or so nice restaurants. The room is adequate, and very clean. My only real complaint is about the bathroom door in the hotel room. The door has a window in it. The window is not transparent, so this isn't a privacy issue.  However, if someone uses the bathroom in the middle of the night, the light from the bathroom essentially lights up the entire hotel room, wakingup anyone else who is sleeping in the room. Of course, this is only an issue if two or more people are sharing the room.
Guest Review: 7 Posted Date: 2011-12-02
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The hotel was in a great location. Attached to shopping and dining that you could walk to. Very friendly staff.
Guest Review: 8 by GJ of Bham, al Posted Date: 2011-10-11
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It is an excellent hotel with great rooms and great services and the attractions around it make it so convenient
Guest Review: 9 Posted Date: 2011-08-19
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We really enjoyed our stay here. The convience to bridge street was amazing. The hotel was a bit over-priced for the size and feel of the room. I've stayed in hotels just as nice for a LOT less money. We definitly would recommend this hotel to others... just not sure if we'd pay this price again.
Guest Review: 10 by JenniferS of Atlanta, GA Posted Date: 2011-05-23
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Would stay at this hotel again - staff was very friendly close to shopping and places to eat